Job Position: Public Interest Technology Workforce Fellow

Public Interest Technology Workforce Fellow

Beeck Center’s Digital Service Collaborative

The Beeck Center strongly encourages all people to apply (please circulate widely), especially those who hold the following intersecting identities: Black, Native or Indigenous, People of Color, LGBTQIA+, non-binary, poor or working class, persons living with disabilities, neurodivergent, young, undocumented, speak English as a second language, and others with lived experience in overlooked and/or underestimated communities.

If you have any questions about this fellowship’s objectives, requirements, and/or language used in this job description, please email Vandhana Ravi at vr381@georgetown.edu. If you have questions about what it’s like to be a fellow at the Beeck Center, visit the Fellowship FAQ page.

In recent years, governments have increasingly begun approaching service delivery with modern technology, software development, and service design principles. This has led to creation of digital teams in government as well as the need to designate specialized technologists to carry out the work, such as software developers, human-centered designers, user-experience researchers, and data scientists.

Because these teams and workers are still quite new to government, and the field of digital services or public interest technology is still relatively new overall, there are limited professional resources for workers and limited capacity for governments to meet their needs. For example, most U.S. government offices do not presently have standardized roles, position descriptions, career ladders, and training for digital service workers, and while there are some established professional associations or  activities outside the government, most aren’t currently designed for public interest technology workers.

To better understand the opportunity space including existing research and resources as well as gaps where solutions could be created, the Beeck Center for Social Impact + Innovation at Georgetown University, through the Digital Service Collaborative, is hiring a full-time researcher to conduct research and make recommendations to support public interest technology workers and professionalization of the broader public interest technology field. This work is funded by The Rockefeller Foundation and in partnership with the AGL Association, an emerging organization to support government public interest technology professionals.

Objective

The fellow will work to design and execute an action-oriented research project to:

  • Better understand the career development needs of those who currently work or are seeking to work in the field of digital service, data, design, technology and/or innovation in government
  • Identify obstacles and achieved successes in digital service, data, design, technology and/or innovation careers in government
  • Explore opportunities to formalize the delivery of career development resources in partnership with the AGL Association’s staff and board of directors

Scope of work

This action-oriented research project will be designed in partnership with Cori Zarek and Taylor Campbell, the Director and Deputy Director of the Data + Digital portfolio at the Beeck Center. The fellow will also work closely with the team at the AGL Association, including Aaron Pava

The fellow will be responsible for:

  • Defining research processes, methods, and outputs in partnership with the Beeck Center and AGL Association
  • Anticipating and managing risks, including methodological and ethical risks and organizational and logistical challenges 
  • Ensuring the collection and proper management of sufficient and appropriate data for analysis 
  • Selecting, working with, and managing student analysts hired to support the project
  • Drafting and editing content in partnership with the Beeck Center and AGL Association
  • Producing research outputs and deliverables as assigned
  • Communicating with key Beeck Center and AGL staff around updates, coordination points, and reporting expectations.

The Beeck Center will be responsible for:

  • Supporting the researchers as they identify sources for consultations and information gathering
  • Logistical and administrative support for project organization and events
  • Providing student analyst support to assist the fellow
  • Publishing research outputs and deliverables from the Beeck Center at Georgetown University and, as appropriate, with the AGL Association
  • Facilitating broader Georgetown University coordination efforts as part of the larger Initiative for Technology and Society

Outputs and deliverables will be determined between the Beeck Center, AGL Association, and the fellow based on recommendations made after initial fact finding. Those deliverables are likely to include:

  • A written report, in the style of a case study, white paper, or policy brief 
  • 2-3 blog posts documenting digital transformation processes and recommendations 
  • 2-3 ad hoc outputs, such as podcast interviews, conference presentations, slide decks, or large-scale convenings, webinars, as appropriate and as agreed

Fellow Qualifications 

The following qualifications are required:

  • Experience working in government digital service, data, design, technology and/or innovation
  • Demonstrated ability to produce research outputs in multiple formats and to tailor writing to multiple audiences 
  • Seeking out or being the representative public voice/advocate for the sustained career development of employees in government
  • Experience managing, delegating to, and mentoring junior-level support staff
  • Experience working with students and a commitment to promote their contributions and uplift their skills
  • Build relationships and initiate activities across stakeholder organizations and  individuals

In addition, the following qualifications are desirable:

  • Familiarity with hiring, human resources, management and leadership in government
  • Experience with human-centered design or user research
  • Experience at multiple levels levels of government and an understanding of how the needs and opportunities might vary across each

Salary, Benefits, and Employment Term

The fellow role is a nine-month appointment at Georgetown University. The stipend band for this fellowship is $80,000-$100,000, commensurate with experience, and includes full benefits. The fellowship period is for nine months from the start date, which is expected to begin September 2020, and the stipend will be paid monthly. There is no guarantee of continued employment beyond the nine-month appointment.

Needs Assistance

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement

The Beeck Center for Social Impact + Innovation at Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

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