JOB POSTING: Program Manager – State Chief Data Officers Network

Across the United States, a number of state governments are establishing Chief Data Officer (CDO) roles. As these new positions take shape, state CDOs are pioneering new approaches and implementing innovative methods for leveraging data as a strategic asset in policy decisions and service delivery. The Beeck Center’s State CDO Network connects data leaders across states to amplify success stories and share best practices. 

Drawing from our Roadmap for Economic Recovery, the Beeck Center’s State CDO Network is launching a new training and technical assistance initiative to help state leaders leverage data to support economic recovery from the COVID-19 pandemic. 

This new initiative will engage four cohorts of state government decision makers and data experts. Each cohort will focus on a unique economic recovery-related issue area and relevant data use cases: 

  1. Housing and homelessness
  2. Higher education
  3. Small business
  4. Workforce support

The Beeck Center is seeking four Program Managers to support the development and management of each cohort program and assist state leaders in developing a state-specific action plan to address a specific data use case within their selected issue area.

The Beeck Center strongly encourages all people to apply (please circulate widely), especially those who hold the following intersecting identities: Black, Native or Indigenous, People of Color, LGBTQIA+, non-binary, poor or working class, persons living with disabilities, neurodivergent, young, undocumented, speak English as a second language, and others with lived experience in overlooked and/or underestimated communities.

If you have any questions about this position’s objectives, requirements, and/or language used in this job description, please email beeckcenter@georgetown.edu.

What we do. When our institutions are effective, we trust that they will support our communities, especially when people need them most. We reimagine and design systems using cutting-edge tools and practices. Our team focuses on solving hard problems. We work on practical solutions like helping civic leaders better leverage data in their work, using technology tools to change how Congress interacts with its constituents, and making it easier for families to apply for public benefits like SNAP, housing assistance, and unemployment insurance. We also help policymakers use data and analytics for more effective and evidence-based policies, using human-centered principles to ensure the systems are designed to keep people at the forefront.

Who we are. Situated at Georgetown University, we are a team of experts with experience in data science, analytics, software development, human-centered design, and policy. We come from executive roles in all levels of government, non-governmental organizations, the private sector, and academia. Students work alongside us, training to become the next wave of talented leaders. 

How we do it. We identify problem-solvers who are addressing global challenges, document their approaches, and build action-oriented networks so we can support one another as we implement and share what works at scale.

Work Interactions 

Each Program Manager will be charged with co-designing, implementing, and evaluating their issue-specific cohort program, in collaboration with program partners, and with support from the CDO Network Director and Data for Impact Project Manager.

Each Program Manager will also serve as facilitator, domain expert, and primary point of contact for program participants, which will include Chief Data Officers and other state government decision makers working toward data-informed policymaking.

All four Program Managers will meet regularly as a collective to align programmatic efforts across the various cohorts, share best practices for program design and delivery, and troubleshoot ideas. The Program Managers will also work closely with the CDO Network Director and Data for Impact Project Manager to ensure consistency across all CDO Network program offerings, and identify opportunities for collaboration across other teams at the Beeck Center.

The Program Managers will be responsible for achieving the following goals specific to this new program:

  1. Support states as they develop action plans that will enable them to better share and leverage data to address specific use cases
  2. Build stronger relationships between state CDOs, governors offices, and agency partners
  3. Raise awareness of CDO role and capabilities
  4. Improve data culture in state government
  5. Enhance data sharing capabilities within states

The Program Managers will report to Ali Benson, Data for Impact Project Manager, and work closely with Tyler Kleykamp, the Director of the State CDO Network.

Responsibilities 

The Program Managers will be responsible for:

Network-Building (40%)

  • Serve as a facilitator and domain expert for cohorts made up of Chief Data Officers and other state government decision makers working toward data-informed policymaking
  • Assist cohort participants in designing an action plan for their state to implement at the conclusion of the program experience
  • Conduct periodic check-ins and consultations with each state team to offer personalized, one-on-one support
  • Conduct regular group calls to share insights, progress, challenges, and status updates on the development of action plans
  • Establish email lists and/or other communication and engagement forums to support additional exchange of ideas and peer learning

Curriculum Development (20%)

  • Inform and co-create program content and curriculum in partnership with Data for Impact Project Manager, CDO Network Director, and program partners
  • Collect and compile relevant materials and artifacts, identify existing efforts or exemplars, relevant subject matter experts, speakers, and partnership opportunities
  • Develop and adapt learning materials based on participant input such as exercises, worksheets, and toolkits

Research & Technical Assistance (20%)

  • Conduct dedicated, issue-specific research and provide technical assistance to inform cohort learning sessions and shape action plans
  • Assist with ad hoc research or information requests from cohort participants
  • Publish written content, such as articles, reports, white papers, blog posts, and toolkits to support public communications

Cross-Team Coordination (20%)

  • Collaborate with and provide thought partnership to other Program Managers; communicate regularly, exchange ideas, and share best practices for cohort engagement, learning, and development
  • Meet regularly with CDO Network team to ensure cohort offerings are aligned with broader CDO Network programming
  • Work with Data for Impact Project Manager and CDO Network Director to build out feedback mechanisms and tools for program evaluation throughout the cohort experience and after the program has concluded
  • Work closely with external partners to identify opportunities for strategic collaboration, program alignment, and/or audience development
  • Work with the Data for Impact Project Manager to stay informed of projects across The Beeck Center and opportunities for information sharing and collaboration

Requirements and Qualifications 

Candidates for this position must have:

  • The ideal candidate for this role has the following experience:
    • Demonstrated ability to design and facilitate innovative peer-learning programs for practitioners
    • At least 6 years experience in capacity building, developing communities of practice, human-centered design, program management, event planning, and/or conducting and publishing research
    • Prior experience working with data related to one or more of the use cases and/or lived experience related to one or more of the use cases
    • Prior government experience, preferably related to one or more of the use cases
    • Committed to centering equity in curriculum design, delivery, and evaluation, and supporting government officials as they leverage data to surface inequity, build trust, and improve service delivery
    • Flexible, adaptable work style, willing to collaborate with the team and co-create something that’s never been done before

Salary, Benefits, and Employment Term

The Program Manager role is full time on a 12-month term. The salary range for these positions is $65,000-$80,000 annually, commensurate with experience, and includes full benefits. The position is expected to begin in May 2021, and will be fully remote. There is no guarantee of continued employment beyond the 12-month term.

Get to know us better before applying

In an effort to reduce bias in the hiring process, we will not be meeting with potential candidates for “coffee chats.” However, to make all of our materials accessible to all applicants, we encourage you to:


APPLICATION PROCESS

STEP 1: Beeck Center Application

1) contact details, 2) three short-answer questions, 3) interview logistical questions

DEADLINE: Your application must be submitted by 12:00pm ET on April 5 for consideration

Timeline of Key Recruitment Dates

  • Deadline for Applications: April 5, 2021 12:00pm ET
  • First Round Interviews (virtual, 45 min – 1 hour): April 12 – 23, 2021
  • Final Interviews (virtual 1-1.5 hours): May 3 – 7, 2021
  • Preferred Start Date: May 30, 2021

Needs Assistance

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement

The Beeck Center for Social Impact and Innovation at Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

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