Program Managers, Data Labs

Job Description

Job Overview

Across the United States, a number of state governments are establishing Chief Data Officer (CDO) roles. As these new positions take shape, state CDOs are pioneering new approaches and implementing innovative methods for leveraging data as a strategic asset in policy decisions and service delivery. The Beeck Center’s State CDO Network connects data leaders across states to amplify success stories and share best practices. 

Last year, the Beeck Center’s State CDO Network launched Data Labs: Roadmap to Recovery, a new training and technical assistance program to help states launch data-informed projects related to economic recovery from the COVID-19 pandemic. Building on the success and learnings from the pilot, in 2022 the Beeck Center will launch its second iteration of Data Labs to continue to support state government decision-makers.

 

Data Labs 2.0 will engage four cohorts of policy and data experts in state government. Each cohort will focus on a unique issue area and relevant data use cases. Issue areas may include:  

  1. Statewide Longitudinal Data Systems (SLDS) and Preschool-Grade20-Workforce (PW20) Systems 
  2. Education-to-Workforce Pipelines
  3. Safety Net Benefits

The Beeck Center is seeking to add two Program Managers to support the development and management of each cohort and support state leaders as they develop a data-informed project related to their selected issue area.

 

Work Interactions

Program Managers will be responsible for implementing the Data Labs program, in collaboration with program partners, and with support from the Data Labs Project Manager. 

Program Managers will be the primary point of contact for program participants. In addition to coordinating and facilitating meetings and events, Program Managers will serve as strategic advisors and primary resources for participants, and will ensure the Data Labs program meets the unique needs of each state involved. All Program Managers will meet regularly to align programmatic efforts across the various cohorts, share best practices for program design and delivery, and troubleshoot with ideas. 

The Program Managers will also work closely with the Data Labs Project Manager to support the design of program curriculum, delivery approach, and evaluation strategy. Program Managers will also actively engage with the Beeck Center community through regular check-ins, participation in Center events, and identifying opportunities for collaboration. 

The Program Managers will be responsible for achieving the following goals specific to this program:

  1. Support states as they develop and/or implement playbooks that enable them to better share and leverage data to address specific use cases
  2. Build stronger relationships between state CDOs, governors’ offices, and agency partners
  3. Improve data culture in state government
  4. Enhance data sharing capabilities within states
  5. Raise awareness of CDO role and capabilities

All projects and project team staff are supervised by the Beeck Center Director of Programs; however, the Program Managers will report on a day-to-day basis to Ali Benson, Data Labs Project Manager, and work closely with the Beeck Center staff team.  

 

Responsibilities

The Program Managers will be responsible for:

Network-Building (30%)

  • Serve as a facilitator, advisor, and domain expert for cohorts made up of Chief Data Officers and other state government decision-makers working toward data-informed policymaking
  • Assist cohort participants in designing a state-wide data project and produce a playbook to implement the project by the conclusion of the program
  • Conduct regular group calls to share insights, progress, challenges, and status updates on the development of data project plans
  • Establish email lists and/or other communication and engagement forums to support additional exchange of ideas and peer learning
  • Collaborate with other Program Managers to identify insightful takeaways or shared challenges among all program participants, and/or opportunities to facilitate peer-to-peer connection, discussion, and learning across multiple cohorts

Curriculum Delivery (30%)

  • Co-design program curriculum, delivery approach, evaluation strategy, and dissemination strategy in partnership with project team, program partners, and Beeck Center staff
  • Collect and compile artifacts that are relevant to curriculum topics, including articles, tools, and resources developed by subject matter experts
  • Identify and conduct outreach to speakers, such as subject matter experts, issue-specific organizations, or states who have worked on relevant projects or tackled relevant issues
  • Develop and adapt learning materials (exercises, worksheets, toolkits, speakers) based on participant input and evolving needs
  • Publish written content, such as articles, reports, white papers, blog posts, and/or toolkits that promote best practices for launching a data-informed project in state government

Technical Assistance (20%)

  • Research and develop a baseline understanding of the cohort issue area, including common data challenges and issue-specific nuances, issue-specific organizations, subject matter experts, and potential speakers
  • Work closely with state teams on program implementation as representatives of the Beeck Center, including regular check-ins and consultations to offer personalized, one-on-one support, and ensure Data Labs meets the unique needs of each state
  • Identify existing efforts or exemplars outside the Data Labs Network, and facilitate connection and collaboration between states who have worked on similar projects or issues
  • Proactively assist with ad hoc research, peer examples, and information requests from cohort participants in their issue areas

Cross-Team Coordination (20%)

  • Actively contribute to Beeck Center activities, including team meetings, project reporting, PM collaborative design sessions, student workshops, and identifying opportunities for collaboration
  • Collaborate regularly with other program managers to align programmatic efforts across cohorts and share best practices for cohort engagement, learning, and development
  • Work with Data Labs Project Manager to co-lead and contribute to program feedback, evaluation, reporting, and planning for sustained long-term development.
  • Work with Data Labs Project Manager to engage advisory council and other key program partners as needed for current- and future-phase program iterations. 

Qualifications

The ideal candidate for this role has the following experience:

  • Bachelor’s Degree in Government, Data Science, or similar degree. Comparable work experience may be accepted in lieu of a degree. 
  • Demonstrated ability to design and facilitate innovative peer-learning programs for practitioners.
  • 4-6 years experience in capacity building, developing communities of practice, human-centered design, and/or program management.
  • Prior experience working with data related to one or more of the issue areas and/or related lived experience.
  • Prior government experience, preferably related to data and/or one or more of the issue areas.
  • Committed to centering equity in curriculum design, delivery, and evaluation, and supporting government officials as they leverage data to surface inequity, build trust, and improve service delivery.
  • Flexible, adaptable workstyle, willing to collaborate with the team.
  • Relationship management, translating needs into actionable design.
  • Conducting and publishing research and written reports.

Work Designations

This position has been designated as Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

 The Beeck Center operates as a distributed team, with some team members working remotely and others working in-person in our Washington, D.C. offices. A distributed team means there will be heavy reliance on asynchronous communication channels such as Slack, Asana, and email while also having many meetings fully virtual or hybrid to include remote employees, using Zoom.

 

Salary, Benefits, and Employment Term

The Program Manager role is a full-time, 12-month term. The salary range for these positions is $70,000-$85,000 annually, commensurate with experience, and includes full benefits. The position is expected to begin on November 28, 2022 and end December 1, 2023.

 

Application Process:

STEP 1: Beeck Center Supplemental Application (contact details, writing samples, short-answer questions)

STEP 2: Georgetown University Application (will publish with link soon…standard resume, no cover letter needed)

  • Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

DEADLINE: Both portions of the application must be submitted by Monday, September 12 at 11:59pm ET for consideration.

 

Timeline of Key Recruitment Dates

Deadline for Applications: September 12

First Round Interviews: October 3-7

Final Interviews: October 18-21

Start Date: November 28

 

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.