Yeri Kim is a State of Colorado Researcher with the Digital Service Collaborative. Yeri is working with the newly announced Colorado Digital Service to analyze the team’s projects and processes to support the strategic design of similar innovation initiatives in other state and local governments.
Yeri‘s experience is in human-centered design research and strategy, specializing in making complex systems work for the people that use them. Her approach is informed by psychology & behavioral science, community development, and business strategy. Previously, Yeri was a Senior Design Researcher at IA Collaborative, a global design & innovation consulting firm, where she led teams to solve clients’ most complex problems such as new market entry, product & service development, customer experience design, and platform innovation. She has broad experience working in partnership with Fortune 500 companies, start-ups, and social enterprises on challenges in healthcare, finance, education, and housing & homelessness.