Our Approach

Our Mission
To connect government and the civic tech ecosystem to tackle problems that no one can solve alone.
Our Vision
We believe in a people-centered, digitally-enabled government for all.
How We Lead
We equip government, nonprofit, academia and philanthropic partners with practical support through research, training, convenings, and community-building. Our work helps practitioners break down silos, share what works, and drive collective progress toward people-centered services.
We design around people’s real experiences—whether they’re a parent applying for child care, an individual navigating unemployment for the first time, or a state employee delivering services. Our work begins with listening and co-creating solutions that are useful, practices that are responsive, and policies that are workable.
Our Offerings
- Mobilizes a national network of government, civic tech, and philanthropic leaders to accelerate digital-first service delivery.
- Convenes decision makers in expertly designed forums that drive action and forge lasting partnerships.
- Drives research into actionable insights and tools that strengthen digital service delivery in government.
- Catalyzes progress by uniting digital tools, research, and resources in the Digital Government Hub and connecting organizations through the Ecosystem Directory & Map.
- Delivers honest, trusted expertise to partners on, AI, data, digital talent, public benefits, service delivery, and capacity building
Our Strengths
- Neutral, honest brokers. We’re nonpartisan, credible, and dedicated to serving the collective good.
- Focused on what works. We assess and collect promising practices that solve real problems on the ground.
- Trusted ecosystem collaborators. We connect the dots and broker powerful relationships.
- Academic rigor and independence. We’re part of a community rooted in deep academic rigor, research, and action.
- Powered by the future. We train and transform the next generation of public leaders and changemakers.