June 26, 2023

Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight

In January 2022, Hennepin County (MN) adopted its first digital accessibility policy. The policy mandates that all of the County’s digital products — new and existing, employee- and public-facing — comply with specific accessibility standards. 

The policy reflects Hennepin County’s commitment to serve all residents and builds on a longstanding, staff-driven focus on digital accessibility. To implement the policy, the Office of Digital Experience (ODX) is building a suite of trainings and resources that will equip staff with the tools they need to prioritize and improve digital accessibility across County services.

The DSN spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.

Associated Projects

Contributing Authors

Louisa Sholar

Student Analyst

Colleen Pulawski

Colleen Pulawski

Senior Research + Engagement Manager, Digital Service Network