Procuring Differently: How Colorado Used User Research and Active Vendor Management for COVID-19 Technology

As part of an effective pandemic response, the State of Colorado needed a comprehensive digital solution for case investigation and contact tracing, which has been used by local public health agencies. In June 2020, the state implemented an innovative and entirely virtual vendor selection process to evaluate these solutions under the direction of the Colorado Digital Service (CDS). Using a “demos not memos” process, a vendor was selected in just 19 days and $15 million under budget. Learn how they did it in this important case study.

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