Technology, Data, and Design-Enabled Approaches for a More Responsive, Effective Social Safety Net

This report examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded public benefits. Originally published in October 2020 and later updated in January 2021, this report provides a view into best digital practices and some of the earliest innovations in response to the COVID-19 pandemic by government agencies and delivery organizations as they worked to respond to the crisis. 

 

Associated Projects

Contributing Authors

Sara Soka

Sara Soka

Fellow

Chad Smith

Chad Smith

Fellow