Digital Government Hub Coordinator

Job Description

Job Overview

 

Georgetown’s Beeck Center for Social Impact + Innovation is seeking a Digital Government Hub Coordinator to aggregate, organize, manage, and disseminate all Digital Government Hub electronic resources. In this role, you will play a key part in supporting the Beeck Center’s mission to improve the fundamental systems that shape our daily lives, using data, design, technology, and policy as catalysts for equitable societal change.

 

As the Digital Government Hub Coordinator, you will work closely with the Digital Benefits Network and Digital Service Network program teams to manage this resource and artifact library focused on the digital delivery of government, furthering the Beeck Center’s mission by gathering, disseminating, and offering trainings on these resources for government practitioners to improve their digital service delivery.

 

Toward that end, as Digital Government Hub Coordinator you will assist with Hub development, applications, and software upgrades, working closely with Beeck Center staff to solve technical problems and recommend solutions. Importantly, the Digital Government Hub Coordinator will produce marketing and outreach communications to encourage use of the Hub and solicit submissions of new content, while also serving as a professional reference service in the discovery and access of public goods.

 

This could be the right role for you if you have a background in professional library services, and are passionate about the effective and accessible digital delivery of public goods – join us in doing so!

 

Before submitting your application to Georgetown University, visit the Beeck Center’s careers page to learn more about the recruiting process, timeline and supplemental application requirements.

 

Work Interactions

 

Directly reporting to DSN Director Kirsten Wyatt, the Digital Government Hub Coordinator has no direct reports, but collaborates closely with both the Digital Benefits Network + Digital Service Network teams, while also working with other project team members, including researchers and community managers.

 

The Beeck Center staff provides operations, communications, and student engagement support to all project teams.

 

Work Mode Designation

 

This position has been designated as Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

 

The Beeck Center operates as a distributed team, with some team members working remotely and others working in-person in our Washington, DC offices. A distributed team means there will be heavy reliance on asynchronous communication channels such as Slack, Asana, and Gmail while also having many meetings fully virtual or hybrid to include remote employees, using Zoom.

 

The Beeck Center has two office spaces in Washington, D.C.: one on Georgetown University’s Main Campus and a second downtown on Georgetown’s Capitol Campus. We prioritize spending time in person with our student analysts for collaboration and career development as well as building relations across the various other centers on campus. Remote employees will have the opportunity to and are expected to travel up to 10% for team retreats, conferences and in-person work weeks.

 

Responsibilities

 

  • Library Management – 60%
    • Develops, maintains, and enforces Digital Government Hub cataloging and taxonomy for all Hub materials.
    • Maintains and documents Hub database through managing the taxonomy, data elements, and each resource entry.
    • Works closely with program teams to curate and populate the Hub with public goods, resources, and artifacts – this includes curating and updating topical content pages.
    • Represents Hub content during website upgrade process and future site upgrades and improvements.
  • External Stakeholder Management – 20%
    • Conducts general training sessions and produces training resources for external audiences on Digital Government Hub in order to encourage use of the Hub and solicit new content submissions.
    • Produces summaries of library resources for external communications, thematic releases, and other opportunities for network growth and marketing.
  • Cross-Project Collaboration/Communication – 15%
    • Hosts a regular cadence of meetings between the Digital Service Network and Digital Benefits Network teams to facilitate content development, governance, decision making.
  • Measurement + Evaluation – 5%
    • Provides statistical reports on a monthly basis.

 

Qualifications

 

  • Bachelor’s degree + 2-3 years of experience + progressively increased responsibility in a professional library (consideration will also be given to sufficient experience in place of degree)
  • Ability to relate and apply expert knowledge of contemporary library theory, practices, methods, and trends
  • Skills in effective communication with patrons and co-workers – both orally and written
  • Ability to work in a remote office structure, regularly using asynchronous tools and platforms.
  • Experience in managing and/or working closely with the development of a website and or a digital platform

 

The following are preferred qualifications for this position:

 

  • Familiarity and comfort with general project management best practices and tools such as Asana, Airtable

 

Salary, Benefits, and Employment Term

 

The Digital Government Hub Coordinator is a full-time, two-year term. The annual salary band for this position is $50,000-$65,000, commensurate with experience, and includes full benefits. See the Georgetown University Benefits Guide here. Benefits include paid sick and holiday leave, as well as comprehensive health, dental and vision insurance, as well as generous 401k program and Tuition Assistance Program after one year of service.

 

Before You Apply

 

Please visit the Beeck Center’s careers page to review more details regarding the recruitment timeline and supplemental questions, which may be helpful to guide your Georgetown application.

 

Application Process

 

Step 1: Beeck Center Supplemental Application  (contact details, four (4) short-answer questions, interview logistical questions)

 

Step 2: Georgetown University Application (standard resume — no cover letter needed)

 

DEADLINE: The deadline for this application in order to be considered is the end of the day on Tuesday, May 21, 2024.

 

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must apply for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.